Recruiting and retaining highly qualified staff is likely your top priority. In most cases, how much you care about your employees’ well-being matters to them as much as increased pay and benefits. Here’s how to effectively communicate your care and concern.

The percentage of employees who felt their company cared about their overall well-being reached its peak (49%) in 2020, following changes made in response to the pandemic. When companies communicated a clear plan of action in response to COVID-19, employees felt valued and appreciated. Likewise, when you kept your team informed about what was going on with practice changes required because of COVID-19, your employees also felt cared for. In essence, this higher level of communication displayed an expression of genuine care and concern for the employees’...