With employees resigning at the fastest rate ever and unemployment hovering around 3.6%, losing good employees can put your practice at risk. This makes cross-training more critical than ever, especially after COVID-19. Below we discuss the reasons your practice needs to implement this best management practice.

1. Meet shifting demand without extra staffing costs – Cross-training allows your practice to weather both surges and lulls in busyness. You’ll save money by working with a leaner staff and avoiding expenditures associated with temps and overtime.
    
2. Avoid being “held hostage” by key employees – Cross-training ensures one person’s absence won’t throw the practice into chaos. Plus, it