The staffing crisis continues as the country experiences record low unemployment. Thus, replacing costly labor with technology through outsourcing has become a long-term dental megatrend. Below, we discuss additional benefits from automating your insurance claims processing.

The U.S. unemployment rate edged down to 3.4% in April, matching a 50-year low. As a result, recruiting new staff has never been more difficult, with only 5.7 million Americans looking for work while there are more than 9.6 million current job openings. That’s why attracting and retaining quality staff remains doctors’ biggest concern.

One opportunity that’s easily available to replace labor with technology is through outsourcing insurance claims processing. Many practices still post EOB’s by hand to the patient’s ledger, appeal numerous denied claims with each insurance company, and then track the related practice statistics manually. This cumbersome and costly process prompted Steijn Pelle and Frédéric Renken to launch Lassie to automate dental insurance processing and practice finances.

After onboarding more than 100 practices over the past year, they’ve learned it’s possible to rollover virtually any insurance company to receive