By Wes Lyon, CPA, CFP^®

As a patient, there’s nothing I find more frustrating than receiving phone calls requesting that I pay my outstanding dental bill of $23 by calling the practice during the hours of 8 a.m. to 4 p.m. While email requests are more convenient, my Gmail account currently shows 66,799 unread emails.
I’m sure a few of them are from dental practices.

Instead of wasting your front desk employees’ valuable time, automate your overdue collections with text to pay. I recently discovered software called Pearly, that allows you to automate text to pay for overdue accounts to increase collections and decrease headaches at the front desk.