Wes and Liam discuss the pressing issues of dental practice management, concentrating on staffing challenges and operational efficiency. They engage in a lively discussion aimed at helping practices determine if they're genuinely understaffed or simply inefficient. A key takeaway is their evaluation of the office manager's role, where they emphasize the need for transparency in job functions to prevent excessive staffing without corresponding benefits. Wes and Liam also discuss the impact of PPOs on practice revenue, urging listeners to assess their insurance agreements critically, with case studies demonstrating how shedding unproductive contracts can improve collections. The hosts then touch upon the importance of thoughtful hiring practices, explaining the realities of bringing in new associates and the need for proper due diligence. They also address the anxiety around employee terminations, advising careful documentation and legal consultation to mitigate potential risks. Concluding on a reflective note, the episode explores legacy planning and financial stewardship, encouraging practitioners to equip the next generation with knowledge about wealth management. Wes and Liam ignite important conversations on trust structures and personal responsibility as essential elements of building a lasting legacy.