Record-high inflation rates are spiking lab, supply, staffing, and other overhead costs. While we’ve recommended raising your fees, meanwhile PPOs are actually cutting their reimbursements, dramatically increasing your potential write-offs (adjustments). Below, practice management expert Bill Rossi* provides insights on the latest PPO trends and how to play your cards to increase profits.

Recently, Delta Dental of Missouri sent letters to many participating providers to the effect of: “We noticed you are participating with other PPOs, and here’s a list of them. As a result, we’ve decided to reduce your fees. We’ll reinstate your Delta Premier Level fees if you drop these other PPOs.” Needless to say, a lot of dentists felt this was a form of blackmail. Unfortunately, if this heavy-handed negotiation tactic works for Delta in Missouri, it...